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GILDED LILY GOODS
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ShippingAll pieces are hand crafted to order so please allow 1 - 2 weeks of fabrication time before your order ships. It usually wont take that long, but we would like you to be aware of the possbility. Occasionally we will have back stock of merchandise which will be noted in the item description. In-stock merchandise will ship within 5 business days. If you need something immeadiately, please get in touch. All orders are shipped via USPS with tracking. Shipping prices are calculated in cart. Domestic: Priority (2-3 business days; arrival date is not guaranteed) Express (1-2 business days, arrival date is guaranteed) International: Standard Shipping (7-30 business days) Canada Priority (6-10 business days) Canada Express (3-5 business days) Global Priority (6-10 business days) Global Express (3-5 business days)
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Jewelry CareGilded Lily Goods are made to last. Taking care of your pieces will make them last longer. Keeping them out of water, taking them off before sleeping and storing them properly (away from other metals) will insure this. Over time, your jewelry will develop a patina, especially when exposed to heat and humidity. The more you wear your jewelry, the less tarnished it will become because it's constantly being "polished" by contact with skin and clothing. There are many ways to polish your brass. Brasso, vinegar & salt, ketchup, lemon or you can polish your brass pieces with a clean polishing cloth or just your fingers! Or you can simply let it patina to your bodies own chemistry.
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RepairsWe are here for you! If your goods need repair we will do it for little to no fee. Please do not hesitate to contact us!
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Returns & ExchangesCustomers satisfaction is really important to us. If you are not happy with your purchase we are happy to return or exchange it for you within 5 business days of recieving your goods. Items must be in their original condition with orginal packaging and invoice. Buyers are responsible for shipping charges. We are not responsible for packages that are lost or damaged in transit.
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WholesaleIf you're interested in opening a wholesale account, please contact Crista at hello@gildedlilygoods.com or CLICK HERE to be directed to our wholesale page.
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Press InquiresFor all press inquires please contact Crista at hello@gildedlilygoods.com
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